<\/p>\n
Adamya Sharma \/ Android Authority<\/p>\n
TL;DR<\/p>\n
Update, March 11, 2026 (9:48 PM ET):<\/strong> We\u2019re still hoping to hear back from Samsung in regards to our inquiry, but here\u2019s what could be another piece of the puzzle: Remember Samsung\u2019s announcement last month about bringing \u201cHey Plex\u201d to the Galaxy S26 family? Samsung has taken down the original announcement from its online newsroom.<\/p>\n You can still view archived copies, and as far as we can see, Samsung doesn\u2019t appear to have posted any specific correction to the announcement. (Thanks: Dylan H)<\/p>\n Original article, March 11, 2026 (12:21 PM ET):<\/strong>\u00a0Samsung\u2019s latest smartphone lineup is finally here, as the S26 series ends pre-orders and enters its phase of general retail availability. But as more and more Samsung fans get their hands on those S26 models, we\u2019re noticing a spate of reports that claim the phone\u2019s much-hyped Perplexity integration isn\u2019t quite working. What\u2019s going on here?<\/p>\n Don\u2019t want to miss the best from Android Authority<\/em>?<\/strong><\/p>\n In the lead-up to its Galaxy S26 launch last month, Samsung teased that it would be making the phones a veritable AI-agent smorgasbord, offering users access to not just Bixby and Gemini, but also Perplexity \u2014 all nicely integrated with wake word support.<\/p>\n To hear the story from early S26 owners, that was all working fine \u2014 at first. Sammy Fans<\/em> mentions full Plex integration working just as expected when initially setting up a Galaxy S26 Ultra, only to see \u201cHey Plex\u201d wake word support seemingly vanish after installing the recent February update \u2014 the same one that delivered that handy \u201cinactivity restart\u201d mode.<\/p>\n Sure enough, even though Perplexity itself still functions, and can even be summoned by the phone\u2019s side button, wake word support appears broken. This sort of half-measure of Perplexity support, particularly surrounding the wake word, crops up elsewhere on S26 devices. Tipster Dylan H shares this shot of the S26\u2019s new settings screen for selecting your voice assistant:<\/p>\n Even prior to installing the February update, Perplexity was refusing to show up in this list. The app didn\u2019t even come preinstalled on the handset, and while it worked after manually installing, Perplexity still wouldn\u2019t appear here.<\/p>\n So, what in the world is going on with Samsung, Perplexity, and the Galaxy S26? We\u2019ve reached out to our Samsung contacts in the hopes of getting an official comment to share with you, but in the meantime, we may have spotted the explanation coming from Perplexity CEO Aravind Srinivas.<\/p>\n Responding to a user complaint about the S26 situation on X yesterday, Srinivas mentions that there\u2019s currently an effort underway to transition from \u201cHey Plex\u201d to a new \u201cHey Perplexity\u201d<\/strong> wake word \u2014 and while he doesn\u2019t out and say as much, it feels like he wants us to infer that this is a part of why things are so messy at the moment on the S26.<\/p>\n Considering that we already have another Plex, that move makes a fair amount of sense \u2014 but the timing here just could not be worse.<\/p>\n We\u2019ll update this post with anything we\u2019re ultimately able to confirm with Samsung.<\/p>\n Thank you for being part of our community. Read our\u00a0Comment Policy before posting.<\/p>\n","protected":false},"excerpt":{"rendered":" Adamya Sharma \/ Android Authority TL;DR Samsung has partnered with Perplexity to feature the AI as an assistant option on the Galaxy S26 series. New owners have been confused by inconsistent Perplexity wake word support. A comment by Perplexity\u2019s CEO suggests this may be tied to a shift to \u201cHey Perplexity.\u201d Update, March 11, 2026<\/p>\n","protected":false},"author":1,"featured_media":5524,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[34],"tags":[5484,1747,5485,5486,5004,4868],"class_list":{"0":"post-5523","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mobile-games","8":"tag-doesnt","9":"tag-galaxy","10":"tag-hey","11":"tag-plex","12":"tag-s26","13":"tag-work"},"_links":{"self":[{"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/posts\/5523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/comments?post=5523"}],"version-history":[{"count":0,"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/posts\/5523\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/media\/5524"}],"wp:attachment":[{"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/media?parent=5523"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/categories?post=5523"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/beteja.com\/index.php\/wp-json\/wp\/v2\/tags?post=5523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}